I speak to people on the phone every day, and I have made up a little game of who's who from the clients that I answer for.
When I ask them how old they are, I always hold up a little placard in my mind with their age written on it. Once they tell me, I sing songs of celebration or defeat. After all, I can't be right all the time.
My hatred of the word "correct" continues to grow and grow. People use it way too much to try and sound more official. A simple "yes" or "no" will do.
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